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His professor sent him an e-mail the following day:

Dear Michael,

Every year I attempt to boost my students’ final grades by giving them this relatively simple exam consisting of 100 True/False questions from only 3 chapters of material.  For the past 20 years that I have taught Intro Communications 101 at this institution I have never once seen someone score below a 65 on this exam. Consequently, your score of a zero is the first in history and ultimately brought the entire class average down a whole 8 points.

There were two possible answer choices: A (True) and B (False). You chose C for all 100 questions in an obvious attempt to get lucky with a least a quarter of the answers. It’s as if you didn’t look at a single question. Unfortunately, this brings your final grade in this class to failing. See you next year!

May God have mercy on your soul.

Sincerely,
Professor William Turner

P.S. If all else fails, go with B from now on.
B is the new C

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Great Service Is a Choice
(Excerpt from The Simple Truths of Service)

No one can make you serve customers well. That’s because great service is a choice. Years ago, my friend, Harvey Mackay, told me a wonderful story about a cab driver that proved this point. He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed my friend a laminated card and said:

“I’m Wally, your driver. While I’m loading your bags in the trunk I’d like you to read my mission statement.”

Taken aback, Harvey read the card. It said:

Wally’s Mission Statement:

To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, “Would you like a cup of coffee? I have a thermos of regular and one of decaf.”

My friend said jokingly, “No, I’d prefer a soft drink.”

Wally smiled and said, “No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.”

Almost stuttering, Harvey said, “I’ll take a Diet Coke.”

Handing him his drink, Wally said, “If you’d like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.”

As they were pulling away, Wally handed my friend another laminated card. “These are the stations I get and the music they play, if you’d like to listen to the radio.”

And as if that weren’t enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he’d be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.

“Tell me, Wally,” my amazed friend asked the driver, “have you always served customers like this?”

Wally smiled into the rearview mirror. “No, not always. In fact, it’s only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He had just written a book called You’ll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself. He said, ‘Stop complaining! Differentiate yourself from your competition. Don’t be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.’”

“That hit me right between the eyes,” said Wally. “Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.”

“I take it that has paid off for you,” Harvey said.

“It sure has,” Wally replied. “My first year as an eagle, I doubled my income from the previous year. This year I’ll probably quadruple it. You were lucky to get me today. I don’t sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can’t pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action.”

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I’ve probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn’t do any of what I was suggesting.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles. How about you?

A soldier stationed in Afghanistan recently received a letter from his
Girlfriend back home. It read as follows:

Dear Ricky,
I can no longer continue our relationship. The distance between us is
just too great. I’m sorry. Please return the picture of me that I sent to you.

Love, Becky

The soldier, with hurt feelings, asked his fellow soldiers for any
Snapshots they could spare of their girlfriends, sisters or ex-girlfriends.

In addition to the picture of Becky, Ricky included all the other pictures
of the pretty gals he had collected from his buddies. There were 57 photos
In that envelope along with this note:

Dear Becky,
I’m so sorry, but I can’t quite remember who the hell you are.
Please take your picture from the pile, and send the rest back to me.

Take Care,
Ricky

Moral of the story :
 
If you can’t change your fate, change your attitude.

Why do a few men never get girl-friends: 🙂

The oft repeated topic. It seems to be a mystery until you really start thinking. One of my personal favorites. Why some men can never fall in love or never get girl friends. Many of us just keep complaining, without thinking on what the inherent problem is.

Thankfully, I did it as a case study and found out some important issues which might concur with a majority of ppl who are rocking the same boat as mine.

1) You always sit in the last bench with the other class comrades who feel that its possible to get marks sitting in last row. In case of workplace, no girls are there in your project and you have like minded ppl like you as colleagues and wherein your entertainment oscillates between the bars and cinema theaters.

2) You obviously cant groove and dance, and dance around in a group in a disc by just shaking your head or grooving your hip. Desi music directors are

your favorites. You cant wait for a bangra number to crop up. Unfortunately, you are too adept at dancing dappankuthu or desi dance, not the americanised western hip hop dance.

3) You perceive discotheque to be a place where you will have a chance to unleash your dancing potential (dappankuthu) and occupy the center stage with 10 other fellow rogues, immediately throwing out the babes from the vicinity of the dance floor. This automatically repels the women from you (they consider you as out of civilization. But, unfortunately we think that we are the only ppl who can really dance)

4) Your Intelliegence quotient mostly can take in just Jackie Chan, Arnold and Stallone flicks. It can take in just action films whose contents can be absorbed. You just can’t take any English Romance films. Desi romance rocks. We invariably are the DDLJ and Hum Aapke Hai Kaun types. Shahrukh, Rajni, Kamal, Mohanlal, Mammotty, Chiranjeevi rock. Tom Cruise is a dud!!! and invariably ***…(obv..its becoz of jealousy)

5) You cant eat Spanish, Chinese foods and your fav restaurant invariably happens to be Saravana Bhavan, Anandha Bhavan, Shanthi-Sagar types. Of coz we cant forget Karpagam Mess, Mami’s kadai and Murugan Idly. We frankly are clueless as to what are Bella Ciao, Wang’s kitchen and things like that, unless we happen to go an a treat organised by the other guyz.

6) You dont see a reason why you have to go to Barristas or Qwiky’s when the local corner “Nair Kadai Chaaya” tastes like nectar and satisfies you more than a Barristas. Lime tea is the best tea to have been invented by an human and you are thankful to nair for providing it to you.

7) Most of the jokes you know are adult jokes which you can discuss only with your other fellow comrades and which again takes the oppurtunity from telling a joke to the girl and impressing her. But when you seriously tell very good jokes, the blondes can’t comprehend. You have to tell some absolutely “Kadi jokes” (terrible bores) to make them laugh, which you try however, will never come close to.

8.) You obviously dont know how to make use of Yahoo Messenger, and you use it to scold your online friends with the best choice of invectives, spread rumours abt other guyz, and ask them to book the latest movie tickets. You unfortunately dont know how to flirt using Yahoo Messenger and are frequently at loss of topics when you want to chat with some girl. Whereas you are deluged with strange topics to discuss with your friend with whom you had lost touch for the past decade or so.

9) While chatting in messenger, you seriously cant start a topic with a member of the oppoisite sex. I have seen guyz chatting with girls purely with emoticons for more than a hour. You can never do that. You will have to crack real dumb jokes to start the conversation or falsely extol them. And bet, you can’t do the following:

Boy : What did you have for breakfast??
Girl : I had idli ….
Boy: Is it??? Same pinch, no back pinch, I too had idli. (he slyly pinches her) and laughs.
Girl : Ouchhh (artificially). It hurts.
Boy: Ohh.. I am sorry and (tries to apologise)………….then says “I had sambhar for idli.”
Girl: (excitedly)..Sambharrrrrrrr………… i had chutney….and giggles…

I swear, I cant tolerate any longer than this……………. And this is not a figment of imagination, by any means. I have seen this…Though I agree there may be exceptions..

10) You cant sing a Bryan Adams, Sting, George Michael’s song. When someone talks about Linking Park, you cannot even imagine who they are and the closest

link you can associate with them is Cubbon Park.

11) You seriously are clueless as to what rock music is.

12) All through college life, you belong to this boyz gang and even in your gang, nobody has a girlfriend. So there is absolutely an absence of the inspirational factor.

With ALL these attributes, it is difficult for guyz like us to fall in love or find a girl. But it is not a sin after all. I guess we are not made for it. We are one among the few in the vanishing tribe. Let us accept that and be proud of that…

At training program for top management.

A well-known motivational speaker gathering the entire crowd’s attention, said,
“The best years of my life were spent in the arms of a woman who wasn’t my wife !”

The crowd was shocked!

He followed up by saying, “That woman was my mother!”

The crowd burst into laughter and he gave his speech, which was well received.

About a week later, one of the top managers who had the training decided to use that joke at his house. He tried to rehearse the joke in his head. It was a bit foggy to him.

He said loudly, “The greatest years of my life were spent in the arms of a woman who was not my wife!”

Naturally, his wife was shell shocked, murmuring.

After standing there for almost 10 seconds trying to recall the second half of the joke, the manager finally blurted out “… and I can’t remember who she was !”

As expected, he got thrashing of his life time….

Moral of the story: Don’t copy if you can’t paste

It is when you stop going along with the crowd and start realizing that there are many things about yourself that you didn’t know and may not like. You start feeling insecure and wonder where you will be in a year or two, but then get scared because you barely know where you are now.

You start realizing that people are selfish and that, maybe, those friends that you thought you were so close to aren’t exactly the greatest people you have ever met, and the people you have lost touch with are some of the most important ones. What you don’t recognize is that they are realizing that too, and aren’t really cold, catty, mean or insincere, but that they are as confused as you.

You look at your job… and it is not even close to what you thought you would be doing, or maybe you are looking for a job and realizing that you are going to have to start at the bottom and that scares you.

Your opinions have gotten stronger. You see what others are doing and find yourself judging more than usual because suddenly you realize that you have certain boundaries in your life and are constantly adding things to your list of what is acceptable and what isn’t. One minute, you are insecure and then the next, secure.

You laugh and cry with the greatest force of your life. You feel alone and scared and confused. Suddenly, change is the enemy and you try and cling on to the past with dear life, but soon realize that the past is drifting further and further away, and there is nothing to do but stay where you are or move forward.

You get your heart broken and wonder how someone you loved could do such damage to you. Or you lie in bed and wonder why you can’t meet anyone decent enough that you want to get to know better. Or maybe you love someone but love someone else too and cannot figure out why you’re doing this because you know that you aren’t a bad person. One night stands and random hook ups start to look cheap. Getting wasted and acting like an idiot starts to look pathetic. You go through the same emotions and questions over and over, and talk with your friends about the same topics because you cannot seem to make a decision. You worry about loans, money, the future and making a life for yourself… and while winning the race would be great, right now you’d just like to be a contender!

What you may not realize is that every one reading this relates to it. We are in our best of times and our worst of times, trying as hard as we can to figure this whole thing out.

We call it the “Quarter-life Crisis.”

FATE DETERMINES WHO COMES INTO OUR LIVES…..HEART DETERMINES WHO STAYS

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